Frequently Asked Questions (FAQs)
What materials are your jewelry made of?
Our pieces are made from high-quality 925 sterling silver, and we may also offer other jewelry types such as stainless steel or gold-plated items. Each product description will clearly state the material used.
Will my silver jewelry tarnish?
Yes, like all real silver, 925 sterling silver may tarnish over time due to exposure to air, moisture, and skin oils. But don’t worry—tarnish can be easily cleaned with a silver polishing cloth. We also recommend storing your jewelry in an airtight pouch when not in use.
Is your jewelry hypoallergenic?
Yes! Our sterling silver jewelry is nickel-free and hypoallergenic, making it safe for most skin types, even for those with sensitive skin.
How do I take care of my silver jewelry?
To keep your jewelry shining:
Avoid contact with perfumes, lotions, and chemicals.
Remove before swimming or showering.
Clean regularly with a soft cloth.
Store in a dry place or pouch.
Do you accept returns or exchanges?
Yes, we accept returns or exchanges for damaged or faulty items reported within 3 days of delivery. Please contact us through our Facebook page with clear photos of the item. We do not accept returns for change of mind or for worn jewelry.
How can I contact you?
You can reach us easily by sending a message to our Facebook page:
📩 https://www.facebook.com/ImfiniteSilverLLC
We’re happy to assist with orders, sizing, product care, and more!
Do you offer custom or personalized jewelry?
At the moment, we may offer custom pieces depending on availability. Please message us to inquire about custom orders or restocks.